Stephen Merritt founded MERRITT Professional Carpet Cleaning and Restoration, Inc. in 1995 while attending Auburn University. In 1996, MERRITT bought a local carpet cleaning company which added to MERRITT’s client base. Also in 1996, Stephen married his bride Natalie, who became part of the business. MERRITT realized early on that most carpet cleaning companies were not providing good service and did not seem to know about cleaning either.
From the beginning, MERRITT realized the value of an IICRC (Institute of Inspection, Cleaning and Restoration Certification) education and continuing certification. MERRITT immersed themselves in attending certification classes, continuing education classes, studying cleaning magazines, manuals and networking with other professionals.
As a result, MERRITT along with their exceptional staff began to solve many of the difficult cleaning and restoration concerns for homeowners, realtors, carpet retailers, property managers, insurance agents and insurance adjusters.
Over the years MERRITT and their exceptional staff have continued to build the company through phenomenal customer service, education and quality work. In 2002 MERRITT purchased another carpet cleaning company which continued to add to MERRITT’s satisfied client base. MERRITT has continued to successfully grow because of their high values, customer service and work ethic. MERRITT continues to raise the bar for professional and honest service companies.